org payment history not available
# support
j
The payment history for our org is not available. I need this available for planning, it historically was under https://dashboard.vapi.ai/org/billing and now it is showing "No data available"
v
Thank you for reporting this issue. According to the documentation, your payment history should still be available at [https://dashboard.vapi.ai/org/billing](https://dashboard.vapi.ai/org/billing), and there are no recent changelogs indicating its removal. To help diagnose the problem: Have you recently changed your organization, user permissions, or billing settings that might affect access to payment history? If not, I recommend reaching out to [support@vapi.ai](support@vapi.ai) or via [Discord](https://discord.com/invite/pUFNcf2WmH) for direct assistance. Sources: - [Changelog October 9, 2024](https://docs.vapi.ai/changelog/2024/10/9) - [Changelog December 11, 2024](https://docs.vapi.ai/changelog/2024/12/11) - [Vapi Support](https://docs.vapi.ai/support)
k
Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your organization ID.