Not Recieving the incoming call "assistant-request...
# support
k
https://docs.vapi.ai/examples/inbound-support In these docs states you should recieve an "assistant-request" server message to your preconfigured server URL within the Assistant but I dont even have an option for this inside the Server Messages Selection for "assistant-request". Please help me find the way to edit the incoming call request if the caller is recognizes as the Docs states.
v
To receive the "assistant-request" server message, make sure your phone number (not just the assistant) is configured to use your server URL and has
assistantId
set to
null
. Here’s how you can update your phone number:
Copy code
json
{
  "assistantId": null,
  "server": {
    "url": "https://your-server.com/api/assistant-selector"
  }
}
You do not need to select "assistant-request" in the Server Messages UI—this event is triggered automatically for incoming calls when set up this way. Tip: Your server must respond within 7.5 seconds, or the call will fail. See [personalization docs](https://docs.vapi.ai/assistants/personalization#configure-your-phone-number-to-use-your-server) for more details. Sources: - [Personalization with user information](https://docs.vapi.ai/assistants/personalization#configure-your-phone-number-to-use-your-server) - [Server URL Events: Retrieving Assistants](https://docs.vapi.ai/server-url/events#retrieving-assistants)
k
Theres no option in Phone numbers to confugure a server URl
r
I've dealth with this, they are not very clear. The only way to set this is via a post/update request. See the API reference in Vapi
k
I figured it out
k
Hey, apologies for your bad experience. You can set your phone number Server URL for your assistant by following this documentation:
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