It does not work when calling assisant from the dashboard or when called on DID. callid: 7274d599-6a8e-4727-b075-bc16cc52d263 May 21, 2025, 21:26 voice speaking not voice speaking

Try adding a fallback voice to your assistant's configuration to ensure calls continue if Sesame fails. Here's an example of how to set a fallback plan via the API:

json
{
  "voice": {
    "provider": "sesame",
    "voiceId": "default",
    "fallbackPlan": {
      "voices": [
        { "provider": "azure", "voiceId": "andrew" }
      ]
    }
  }
}

Update your assistant with this configuration. If the Sesame voice still does not work, check your call logs for specific error codes or contact Vapi support with your call ID for further investigation. Sources: - [Sesame CSM-1B documentation](https://docs.vapi.ai/providers/voice/sesame) - [Voice Fallback Plan](https://docs.vapi.ai/voice-fallback-plan)

Can you decrease the size of your firstMessage and give it a shot?

I changed it to less than 10 words but no response from botman

Hey! To help track down this issue, could you share: - The call ID This would really help us figure out what went wrong!