Call Analysis Error
# support
r
For some reason, my call analysis is not working correctly. this is my transcript: AI Hey. This is Emma. Thanks for calling. User Hey. AI Hi there. Can I help you today? User Yo. What address did you have down? AI Hey there. and this is my call analysis: The call involved a discussion about a project timeline and the need to adjust deadlines due to unforeseen circumstances. The team agreed to prioritize certain tasks and allocate additional resources to ensure the project stays on track. They also planned a follow-up meeting to review progress and address any further issues. I did not discuss that at all and it keeps happening for all of my calls
v
It looks like your call analysis is generating irrelevant summaries, which may be due to a misconfigured or overly generic summary prompt in your assistant's
analysisPlan
. To address this, try disabling the summary prompt by updating your configuration as follows:
Copy code
json
{
  "summaryPrompt": ""
}
Apply this in your assistant's
analysisPlan
and test if the issue persists. If the problem continues, consider reaching out to Vapi support for further investigation. Reference: [Vapi Call Analysis Customization](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis Customization](https://docs.vapi.ai/assistants/call-analysis)
r
its been working for months but now it stopped working. I didnt change the prompt or anything
u
I am interested
v
It should be fixed now, can you try again?
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