Hi, I've mentioned this issue before, but still not found a solution. None of my PlayHT voices will sync. None of them appear in appear in the library on Vapi, and when you enter the ID manually in the voice config, it says it doesn't exist. This is specifically with a voice clone. We have a customer looking for a few thousand minutes a month using this, but I can't progress with them without a solution here.

Please double-check that your PlayHT API keys are correctly entered in the Vapi dashboard under Provider Keys, then try syncing again from the Voice Library by selecting PlayHT and clicking "Sync with PlayHT." If your cloned voice still does not appear, this may indicate an integration issue—at this point, I recommend reaching out directly to [Vapi Support](https://docs.vapi.ai/support) with your account details and a description of the problem for further assistance. Sources: - [Set up a custom PlayHT voice in Vapi](https://docs.vapi.ai/customization/custom-voices/playht) - [Provider Keys](https://docs.vapi.ai/customization/provider-keys) - [Vapi Support](https://docs.vapi.ai/support)

Yes, I am 100% sure they are correct, and have even tried a different PlayHT account

I’m having this same issue, I also raised a ticket

We're aware of the issue and will fix it, but we're currently prioritizing other bug reports. We'll get back to you once it's resolved.

the voices we use are specific to the client. We cannot afford to wait..

I really wish I could help you right now, but we're swamped with a lot of work and can't get to it at the moment. I understand how frustrating this must be.