Structured data sometimes not sent in end of call ...
# support
m
c09334cc-1b55-4b8d-b6d1-7a11e30e2aa9 For example in this call no structure data sent, why?
v
Thanks for your question. Based on the documentation, structured data is extracted using a prompt and schema in your assistant's
analysisPlan
. If these are not set correctly, or if the transcript doesn't match the schema, structured data may not be generated. However, I don't have access to the specific call details to determine the exact cause. Could you confirm if a custom structured data prompt and schema were configured for this assistant? This will help narrow down the issue. Source: - [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis)
k
Hey Milan, We have resolved the issue. To restore functionality to your analysis plan, please republish it via the VAPI dashboard and subsequently execute two to three test calls. Please provide feedback on the results.
m
Fixed, timeout... thanks