Help with google calendar integration being bugged
# support
l
Having an issue with Google Calendar integration. Although it shows as connected in the dashboard, and I can see the authorization is successful. I'm getting ano post URL. When testing. I've tried disconnecting and reconnecting, still no URLs being generated. Could you use some help troubleshooting this?
k
Make sure you’ve not only connected your Google Calendar but also created and assigned the relevant calendar tools like create or check availability to your assistant with clear descriptions, then publish the assistant without these, the assistant won’t generate URLs even if authorization appears successful.
v
It sounds like you've already tried disconnecting and reconnecting your Google Calendar, and authorization is showing as successful. One thing to double-check is whether you've created and assigned the necessary calendar tools—like "create" or "check availability"—to your assistant, and provided clear descriptions for them. Also, make sure the assistant is published after these tools are set up. Sometimes, even if the integration appears connected, missing these steps can prevent URLs from being generated. Let me know if you've already tried this or if you need more details!
x
Are you sure
v
Yes, the documentation confirms this: After connecting your Google Calendar, you must also create and assign the relevant calendar tools (like "create event" or "check availability") to your assistant, provide clear descriptions, and then publish the assistant. Without these steps, URLs will not be generated even if authorization is successful. Try this sequence: connect → create tools → assign to assistant → publish ([source](https://docs.vapi.ai/tools/google-calendar#setup-steps)). Source: - [Google Calendar Integration Setup Steps](https://docs.vapi.ai/tools/google-calendar#setup-steps)
k
If you still need assistance with this, could you please provide a call id?
l
now I have another problem i dont any parameters and my api calls seem to be succesfull but they are completely empty and nothing is happening in google calendars evem tho its saying its creating the event https://cdn.discordapp.com/attachments/1376917887796645919/1377299015384830076/image.png?ex=6838752a&is=683723aa&hm=d5ee29edab51e3b17c786312cbcd2a7554ab642e37877a6d59bf145b7176da1d&
v
Your tool's parameters are currently empty, so the assistant can't send the required data to Google Calendar. **Edit your tool configuration and add the necessary fields**—for example, for availability checks, you should have:
Copy code
json
{
  "type": "object",
  "properties": {
    "startDateTime": { "type": "string" },
    "endDateTime": { "type": "string" },
    "timeZone": { "type": "string" }
  },
  "required": ["startDateTime", "endDateTime", "timeZone"]
}
Update your tool with these fields, then re-test the integration. This should resolve the issue of empty API calls ([see documentation](https://docs.vapi.ai/tools/google-calendar#tool-configurations)). Source: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations)
k
Hey, can you try making 2-3 calls with your max tokens set to 500? The default is 100, and sometimes the parameters aren't passed due to the max tokens limitation for an LLM turn.
l
i cant edit the parameters. it doesnt let me
v
If the dashboard won't let you edit tool parameters, try clearing your browser cache or using a different browser/session to see if the issue resolves. If you still can't edit, please contact Vapi support directly and provide your tool ID and a description of the problem. This will help them investigate and resolve the UI issue quickly. Source: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations)
If the dashboard won't let you edit tool parameters, try clearing your browser cache or using a different browser/session to see if the issue resolves. If you still can't edit, please contact Vapi support directly and provide your tool ID and a description of the problem. This will help them investigate and resolve the UI issue quickly. Source: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations)
If you can't edit the tool parameters in the dashboard, this is not expected and may be a bug or permissions issue. I recommend reaching out to [Vapi support](support@vapi.ai) or posting in the [Vapi Discord community](https://discord.com/invite/pUFNcf2WmH) for direct assistance—they can help resolve UI issues or update your tool configuration on the backend if needed. Be sure to mention your tool ID and describe the issue for faster troubleshooting. Sources: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations) - [Vapi Support Options](https://docs.vapi.ai/support)
If you can't edit the tool parameters in the dashboard, this is likely a bug or permissions issue. Try logging out and back in, using a different browser, or clearing your cache. If the problem persists, please contact Vapi support with your tool ID and a screenshot, as you must be able to define parameters like
startDateTime
,
endDateTime
, and
timeZone
for the integration to work ([see documentation](https://docs.vapi.ai/tools/google-calendar#tool-configurations)). Source: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations)
If you can't edit the tool parameters in the dashboard, this is not expected and may be a bug or permissions issue. I recommend reaching out to [Vapi support](support@vapi.ai) or posting in the [Vapi Discord community](https://discord.com/invite/pUFNcf2WmH) for direct assistance—they can help resolve UI issues or update your tool configuration on the backend if needed. Be sure to mention your tool ID and describe the issue for faster troubleshooting. Sources: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations) - [Vapi Support Options](https://docs.vapi.ai/support)
If the dashboard won't let you edit tool parameters, try these steps: 1. Log out and back in, or use a different browser/incognito window to rule out a UI glitch. 2. If the issue persists, contact Vapi support with your tool ID and a screenshot—this may be a permissions or platform bug that only support can resolve. If you regain access, use the following JSON for your parameters:
Copy code
json
{
  "type": "object",
  "properties": {
    "startDateTime": { "type": "string" },
    "endDateTime": { "type": "string" },
    "timeZone": { "type": "string" }
  },
  "required": ["startDateTime", "endDateTime", "timeZone"]
}
[See documentation](https://docs.vapi.ai/tools/google-calendar#tool-configurations) for details. Source: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations)
If you can't edit the tool parameters in the dashboard, this is likely a bug or permissions issue. Try logging out and back in, using a different browser, or clearing your cache. If the problem persists, please contact Vapi support with your tool ID and a screenshot, as you must be able to define parameters like
startDateTime
,
endDateTime
, and
timeZone
for the integration to work ([see documentation](https://docs.vapi.ai/tools/google-calendar#tool-configurations)). Source: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations)
If the dashboard won't let you edit tool parameters, try these steps: 1. Log out and back in, or use a different browser/incognito window to rule out a UI glitch. 2. If the issue persists, contact Vapi support with your tool ID and a screenshot—this may be a permissions or platform bug that only support can resolve. If you regain access, use the following JSON for your parameters:
Copy code
json
{
  "type": "object",
  "properties": {
    "startDateTime": { "type": "string" },
    "endDateTime": { "type": "string" },
    "timeZone": { "type": "string" }
  },
  "required": ["startDateTime", "endDateTime", "timeZone"]
}
[See documentation](https://docs.vapi.ai/tools/google-calendar#tool-configurations) for details. Source: - [Google Calendar Tool Configurations](https://docs.vapi.ai/tools/google-calendar#tool-configurations)
k
Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your assistant ID.