Trying to import cloned voice from PlayHT and it gives an error saying manifest not found. Checked and I can see the voice in their API, and triple checked and my credentials are correct within Vapi
v
Vapi Support Bot
05/27/2025, 4:03 PM
Thanks for sharing the details. To help narrow this down, could you confirm if you have tried clicking the "Sync with PlayHT" button in the Vapi Voice Library after entering your API keys? This step is required for new voices to appear in Vapi.
Source:
- [Set up a custom PlayHT voice in Vapi](https://docs.vapi.ai/customization/custom-voices/playht)
k
Kings Big
05/27/2025, 4:46 PM
Make sure you’re using the full voice ID like, s3://.../manifest.json, your API key and user ID are correctly entered, the voice has finished processing, and test the voice directly via PlayHT’s TTS endpoint to confirm it’s accessible.