So I started a trial to add a Coach into our Service, connected it (took some time) as I first started with the SDK, worked great for the voice and telling me about the service but when I was allowed to speak, the data where not received. Then I switched to webhooks and voila it works. However now there is a lot of static noise in the background. Any idea how to get rid of that? Thanks a lot Log: 58de63b8-1145-4f30-a8fe-e7dde9606fb6

To reduce static noise during calls, try enabling background denoising in your assistant configuration. Set the following property to `true`:

json
{
  "backgroundDenoisingEnabled": true
}

This should help filter out unwanted static and background noise during conversations. You can update this setting via the API or dashboard as described in the [Vapi documentation](https://docs.vapi.ai/changelog/2025/3/28). Sources: - [Vapi Changelog March 28, 2025](https://docs.vapi.ai/changelog/2025/3/28) - [How Vapi Works Background Noise Filtering](https://docs.vapi.ai/how-vapi-works#background-noise-filtering)

I did that already, fun fact its the opposed, switching it off makes it better.

Since enabling background denoising increases static in your case, try explicitly setting the

backgroundSound

property to

"off"

in your assistant configuration to minimize any additional audio processing:

json
{
  "backgroundSound": "off"
}

If the issue persists, consider keeping

backgroundDenoisingEnabled

set to

false

and report this behavior to Vapi support, as it may indicate a bug or incompatibility with your audio environment. Sources: - [Vapi Changelog March 28, 2025](https://docs.vapi.ai/changelog/2025/3/28) - [How Vapi Works Background Noise Filtering](https://docs.vapi.ai/how-vapi-works#background-noise-filtering) - [Speech Configuration](https://docs.vapi.ai/customization/speech-configuration#considerations-for-configuration)

Enable background noise filtering like, "backgroundSound": "office", adjust voice activity detection settings for better speech recognition, ensure your webhook properly handles audio data..