Vapi Testing - the"User" doesn't respond
# support
a
This has just stopped working for me. I was using it - amazing addition by the way- and was getting great results. Now for the past few days, any test I run - the same ones that worked before- get no response from the Vapi "user" so every test is a fail. id: db683ca6-459a-4ac1-a326-b4c779c333fb id: ed938a8c-e0a6-41ed-b081-bda46d464944) id: 1504c376-b4fc-464f-bdbe-3d5893392611
v
Thanks for sharing the details. To help diagnose why the Vapi "user" isn't responding, could you let me know if you see any error messages or unusual logs in the test suite results or dashboard when a test fails? If you haven't already, you can also reach out to [Vapi support](https://docs.vapi.ai/support) for direct assistance. Sources: - [Vapi Test Suites Documentation](https://docs.vapi.ai/test/test-suites) - [Vapi Support](https://docs.vapi.ai/support)
c
Hey @Alex911, thanks for reporting this issue. Let me check with the team what's been going wrong here.
a
Any update on this? Thanks!
c
Hey @Alex911, the issue is still open. I'll check our team again to see if they can resolve it by today. Sorry for the inconvenience.
a
Sorry - was out of town - I am back - any update on this?
c
Hey Alex, this issue of chat and voice based testing has been resolved. Please try again with one or two tests and let me know how it goes for you.
a
OK thanks - I wlil try tonight- thanks!!
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