From today i got the scary voice from the vapi when i do call via assistant, and also it is a slow voice. is there any settings update?

It sounds like your assistant's voice provider or configuration may have changed. If you're using PlayHT, you can adjust the speech speed with the

speed

field in your voice settings. For example:

json
{
  "voice": {
    "provider": "playht",
    "voiceId": "jennifer",
    "speed": 1.0
  }
}

Check your assistant's voice configuration and ensure the correct provider, voiceId, and speed are set. If you're not using PlayHT, speed adjustment isn't supported for other providers. Tip: Also review your fallback voice settings to make sure an unintended voice isn't being used. [See more in the documentation](https://docs.vapi.ai/customization/speech-configuration) Sources: - [Speech configuration documentation](https://docs.vapi.ai/customization/speech-configuration) - [Voice fallback plan documentation](https://docs.vapi.ai/voice-fallback-plan)

I've passed the issue on to the executives, and we're working to get it resolved soon. Thank you for your patience and understanding.

this problem is only with the VAPI voice provider. i change the provider and it work for me

It looks like you're not alone—several users have noticed that the VAPI Assistant's voice has recently changed, sounding "scary" and slower than usual. While there's no confirmation of a specific settings update, it seems the issue is related to the VAPI voice provider. Some users have found that switching to a different provider resolves the problem. The team is aware of what's happening and is working to get things back to normal. Thanks for your patience while this gets sorted out!

Message marked as helpful by @Jaykin! 🎉

Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause.