Need help! Need custom assistants
# support
a
hello, I need help with a solution for creating an inbound voice agent that will accept incoming calls but I want to add variables for things such as the voice agents name the business that it's representing and it's services. I need these variables to be fetched from my database using an associated phone number. Is this currently possible where the docs can I look for this?
i'm having trouble with the flow like 1. customer calls, 2. voice agent template recognises phone number, 3. calls function to get variables needed for system prompt, 4. passes back to vapi?
k
Yes, by using server URLs (webhooks) and dynamic variables. https://docs.vapi.ai/assistants/dynamic-variables
a
DM'me if you need helpa @ad
c
checking if this is resolved/solved for you?
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