First Message Mode not Saving
# supportf
Francois
06/02/2025, 8:08 PMIt's not saving when I changed the First Message Mode setting. It needs to be Assistant speaks first, but its not saving!!
Assistant: 490405dc-8f13-485d-a2f5-8d3eb4fe77a7
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Callum
06/02/2025, 11:21 PMfollowing this, having the same issue.
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Chiranjeet Mishra
06/03/2025, 1:38 AMCan you share a loom recording with the issue you are encountering? We would like to investigate this issue further
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Callum
06/03/2025, 2:10 AMmy assistant id:
ce86100e-2974-4c44-9aac-f5392b31f995
https://www.loom.com/share/071965d95ead400b8c3b6de9cc823140?sid=9eed97a1-acb1-4d39-970e-3ebb4607d2bc
Callum
06/03/2025, 2:10 AMsee above
Callum
06/03/2025, 2:11 AMi hope you don't mind me taking over your thread lol. hopefully my bug is the same as yours.
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Francois
06/03/2025, 2:13 AMNo worries 🙂 And yes, the same issue…
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Chiranjeet Mishra
06/03/2025, 3:40 AMWe have escalated this issue with our team. Please allow us some time to resolve this issue
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Francois
06/03/2025, 10:38 AMYou can update the setting using Vapi update assistant via api. Although this is working to resolve the issue temporarily, I still can’t update via Web Interface.
Francois
06/03/2025, 1:38 PMEven after I change it via the API it reverts back to the other setting! Please advise ASAP!
Francois
06/03/2025, 6:18 PM@User
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Chiranjeet Mishra
06/04/2025, 2:11 AMThis issue has been fixed. Please try again tonight or early tomorrow on the daily update channel
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Francois
06/04/2025, 2:15 PMStill not working
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Chiranjeet Mishra
06/05/2025, 3:43 AMPlease refresh your browser then create a loom recording showing the issue so we can investigate further and escalate to our team.
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