Hi, since today, all my call recordings haven't been sent to my s3 bucket. I haven't made any changes in configuration so I don't really understand what's happeing. The recordings are not available in the dashboard or in my bucket. I would really appreciate some insight on what's happening since we must keep all recordings for regulation compliance.

Since your call recordings are missing from both the dashboard and your S3 bucket, and you haven't changed your configuration, this may indicate a platform-side issue. I recommend contacting [Vapi Support](https://docs.vapi.ai/support) immediately with details about your account and the missing recordings to ensure compliance and prompt investigation. You can also check the [dashboard (Observe > Call Logs)](https://dashboard.vapi.ai/calls) for any updates or restored access as recent changes have affected how recordings are accessed. Sources: - [Call recording documentation](https://docs.vapi.ai/call-recording) - [AWS S3 integration documentation](https://docs.vapi.ai/providers/cloud/s3) - [Changelog April 29, 2025](https://docs.vapi.ai/changelog/2025/4/29) - [Vapi Support](https://docs.vapi.ai/support)

Check that recording is enabled, your S3 credentials are still valid, and that your webhook is receiving the end-of-call events..

I checked and everything is still the same. This is what I have been receiving:

Glad it’s solved