Thanks for sharing the details. When your agent calls a tool function (like sending email), Vapi expects a response from your server URL—if the server is slow or not configured, the agent may stall or fail to send the email.
Could you confirm if your server URL is set and whether your server is receiving and responding to these function call requests? This will help narrow down whether the issue is with the server configuration or something else.
Let me know, and I can suggest the next troubleshooting steps!
Sources:
- [Vapi docs Server Events](
https://docs.vapi.ai/server-url/events)
- [Vapi docs Default Tools](
https://docs.vapi.ai/tools/default-tools)
- [Discord report: Outbound call not executed](
https://discord.com/channels/1211482211119796234/1372358449761091584)