Twilio wont call out
# support
j
Just started a trial and trying to outbound call using Twilio and it just wont call out and no idea how to solve. I can see in Twilio it tried to call out using API but I dont have any calls. My email is australiuanbatteryquotes@gmail.com https://cdn.discordapp.com/attachments/1381556663076524112/1381556663403937902/image.png?ex=6847f268&is=6846a0e8&hm=36d68f973c04b448ebd4a637ae5fd4421674c63be4477dbaa769ff668fe7b674&
v
Thanks for sharing the details. To help troubleshoot, could you please provide the full error message from the call log or screenshot (especially the part after "Call.start.error get tra...")? This will help identify the exact cause of the outbound call failure. If possible, please also confirm if you have recently changed any Twilio or Vapi configuration settings. Source: - [Vapi Call Ended Reasons](https://docs.vapi.ai/calls/call-ended-reason)
k
Looking into it
j
thank you
c
Can you remove your phone number and re-add it?
k
@jezzaust
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