marem
06/10/2025, 1:25 PMPassFail evaluation). I have a text result
Here is a callId: "cd3f0ff5-cc5a-4470-9978-46cc185099e6"
Here is the PassFail configuration used for this call:
"successEvaluationPlan": {
"rubric": "PassFail",
"enabled": true,
"messages": [
{
"role": "system",
"content": "Vous êtes un expert en évaluation d'appels. Une transcription d'appel et le system prompt du participant IA vous seront fournis. Déterminez si l'appel a été réussi en fonction de votre perception de la satisfaction de l'appelant."
},
{
"role": "user",
"content": "Voici la transcription d’un appel téléphonique :\n\n{{transcript}}\n\n"
},
{
"role": "user",
"content": "Voici le system prompt de l'appel :\n\n{{systemPrompt}}\n\n. Voici la raison de la fin de l'appel :\n\n{{endedReason}}\n\n"
}
]
}
https://cdn.discordapp.com/attachments/1381987553694978099/1381987553967603783/image.png?ex=684983b4&is=68483234&hm=d3acea485b604f88e983bc5a7086c2c0f505a07de9b0e12783a977cda84439c1&marem
06/10/2025, 1:45 PM5c962c24-1dbf-4623-bfc5-a38c212629d2marem
06/10/2025, 1:53 PMShubham Bajaj
06/10/2025, 5:01 PMmarem
06/11/2025, 2:54 PMPassFail evaluation, is it normal that the evaluation response is a string sentence, rather than a boolean?Chiranjeet Mishra
06/12/2025, 12:12 AMmarem
06/13/2025, 3:46 PM\n\nRubric:\n\n{{rubric}}\n\nOnly respond with the evaluation result. due to overridemarem
06/13/2025, 3:46 PMChiranjeet Mishra
06/14/2025, 1:46 AM