I am using variables like {{customer_name}}. etc in my workflow but after in the logs, I am not able to see any of these variables. What am I doing wrong? It works perfectly fine in Assistants but no way for me to do it with workflows

Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your workflow ID.