Transfer Call tool always fails
# support
l
I used one of the built in tools
transfer_call_tool
, when I test the call via the dashboard I consistently get this error in the image below. I'm also attaching the Call ID:
1a292293-de12-4916-8b92-6ecd0798f11a
https://cdn.discordapp.com/attachments/1384295653508911258/1384295653756239892/CleanShot_2025-06-16_at_11_.15.522x.png?ex=6851e94a&is=685097ca&hm=3dce91212ed0b58b299dadd8d5565f09e68d3b56a835bbe16947219e0e0fb97f&
c
If this is a web call, VAPI does not support transferring from web calls to phone numbers. If you would like to transfer to a phone number, please import a Twilio number into VAPI for seamless transfers
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