We're currently integrating VAPI into our platform and have a question regarding compliance with strict German and EU data protection regulations. Specifically, no data—including call content, transcripts, summaries, or metadata—may be stored on VAPI’s servers or any non-EU infrastructure. All data must remain stored exclusively on our own server located in Germany. We’ve noticed that VAPI offers cloud storage options for call recordings. Can you please clarify the following: Does this cloud storage also include transcripts, summaries, or any derived metadata, or are those handled separately? Is there an option to disable all cloud storage features entirely, ensuring that no data (including transcripts or summaries) is stored or processed outside of our infrastructure? Does VAPI offer an on-premise or self-hosted deployment model to help us ensure full compliance with data residency requirements? If yes, could you provide documentation or configuration guidelines for such a setup? We’re very interested in continuing with VAPI, but we must ensure full compliance with our local data protection obligations. Thank you in advance for your help! Best regards, Vazgen Babajanyan

Vapi offers an On-Premise (self-hosted) deployment model that ensures all audio and text data remains within your own infrastructure—no data passes through Vapi’s servers, making it suitable for strict German/EU data residency requirements. To get started or request setup documentation, please contact support@vapi.ai. More details: [Vapi On-Prem documentation](https://docs.vapi.ai/enterprise/onprem) Source: - [Vapi On-Prem documentation](https://docs.vapi.ai/enterprise/onprem)

Yes, Vapi allows full compliance with strict German and EU data protection regulations through an on-premise deployment model. This setup ensures that no call data, including recordings, transcripts, summaries, or metadata is stored or processed on Vapi’s servers or outside your infrastructure. Cloud storage is optional and can be fully disabled, and detailed deployment documentation is available upon request.. https://docs.vapi.ai/customization/custom-transcriber https://docs.vapi.ai/enterprise/onprem

Thank you for your answer. What kind of costs would we incur with the Vapi on-premise deployment?

Total pricing is 5 cents per minute which is Vapi charge + Underlying provider cost, for more details you can go through this ..