Can't see call logs
# support
w
Hello, I can't see anything in the call logs now, whereas yesterday everything was working fine. The calls work fine but they no longer appear in the Vapi console logs.
v
Try checking your call logs directly via the API to see if they're being generated:
Copy code
bash
curl https://api.vapi.ai/logs \
  -H "Authorization: Bearer <your_token>"
If logs appear here but not in the console, it may be a UI issue. If you still see nothing, consider reaching out to [Vapi support](support@vapi.ai) for further assistance, as the logs endpoint is marked "Deprecated" and there may be platform changes affecting visibility. Sources: - [Get Logs – Vapi API Reference](https://docs.vapi.ai/api-reference/logs/get?explorer=true) - [Vapi Support](https://docs.vapi.ai/support)
k
Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your organization ID.