When I am creating a Inbound calls , My tools is n...
# support
n
WHat coulbe be the reason? Same Assistance is working when I am making an outbound call Call id: 1f36c052-926e-4ddd-848c-30036dcd31b1 call id: 2941a533-3868-4b54-867f-3bdc3c042928 Assistant id : 8abb285d-1052-4449-af0f-dc851e32bef2
v
Suggestion: Check that your inbound phone number is correctly assigned to your assistant and that the required tools are added to the assistant configuration. In the Vapi Dashboard, go to Phone Numbers → [Your Number] → Inbound Settings and ensure your assistant (ID: 8abb285d-1052-4449-af0f-dc851e32bef2) is selected, and the tools are listed under the assistant's "Tools" section. If the tools are not linked here, they won't trigger for inbound calls—even if they work for outbound calls. [See the relevant step in the docs](https://docs.vapi.ai/examples/inbound-support#configure-the-phone-number) Source: - [Inbound Support Example – Configure the phone number](https://docs.vapi.ai/examples/inbound-support#configure-the-phone-number)
v
Hey! To help track down this issue, could you share: - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!