VAPI's own voice model is not accepting as the voi...
# support
s
When I add the voice for the agent as vapi eliot then the call cannot be connected and some strange issue happening in the pipeline of voice ( elevenlabs id is not valid )
v
Suggestion: Double-check your agent's voice configuration to ensure you are specifying the correct provider and voiceId for the Vapi "Elliot" voice. It should look like this in your assistant configuration:
Copy code
json
"voice": {
  "provider": "vapi",
  "voiceId": "elliot"
}
Make sure no fallback voices reference an invalid ElevenLabs ID. If the issue persists, review your fallback plan or remove it temporarily to isolate the problem. [See Vapi Voices documentation for valid voice IDs.](https://docs.vapi.ai/providers/voice/vapi-voices) Sources: - [Vapi Voices documentation](https://docs.vapi.ai/providers/voice/vapi-voices) - [Voice Fallback Plan](https://docs.vapi.ai/voice-fallback-plan)
k
Upgrade your 11Labs plan, ensuring the voice is added to your Voice Lab, using a valid voice ID, and setting a fallback voice in your Vapi config..
e
I'm having the same issue! Its only with Vapi Voices, Eleven Lab voices are working fine
k
Send your call ID
s
Yes, Even I don't use 11labs voice, Even the 11labs is working fine only the vapi is the issue.
e
@Kings_big💫 Cant send you a Call ID for a call that cant be started because the Vapi Voice is non functional since two days ago, but the assistant ID is 1f498ad5-1050-4531-a9a3-40ebbdc8fb35 - hope that helps get it fixed!
s
Hey @Ella Edwards @Santhosh Can you please try again by removing your 11labs key?