Unable to Open VAPI at all
# support
d
I tried signing in several times through google chrome, even through incognito and a then different browser. However after clicking "sign in" I get a short loading screen and then back to the initial sign in page. I also tried clearing my cookies and didnt work
v
Since you've already tried clearing cookies, using incognito mode, and switching browsers, the best next step is to contact Vapi support directly. - Email: [support@vapi.ai](support@vapi.ai) - Discord: [Join the Vapi Discord community](https://discord.com/invite/pUFNcf2WmH) and post in the #support channel for real-time help. This will connect you with the Vapi team for prompt assistance with your login issue. Source: - [Vapi Support Documentation](https://docs.vapi.ai/support)
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Message marked as helpful by @DClassic™! 🎉
k
Try clear browser memory for vapi and then try in incognito mode..
d
Tried that, didnt work
k
Hey DClassic, could you please share your email address so I can review what might have been causing issues for you?
d
the1professional12@gmail.com
k
Hey DCclassic could you please try again, your account has been unblocked from a long time.
Let me know how it goes for you.