Vapi currently allows up to 10 free US phone numbers per wallet/account. If you need to scale beyond this—especially for more than 100 users or higher concurrency—it's recommended to consider the enterprise plan, which offers unlimited concurrency and dedicated support. Details on agency/startup tier limits or pricing for extra numbers are not specified in the documentation. For custom needs or larger scale, reaching out to Vapi support or sales is advised for tailored solutions.
Sources:
- [Vapi Free Telephony Documentation](
https://docs.vapi.ai/free-telephony)
- [Vapi Phone Calling Documentation](
https://docs.vapi.ai/phone-calling)
- [Vapi Enterprise Plans](
https://docs.vapi.ai/enterprise/plans)