hello! I need general guidance to help my ai agent...
# support
s
hello! I need general guidance to help my ai agent with background noise, she is getting confuse if there are noise in the background, I checked denoise feqature and i can't seem to enable it. I am using N8n to trigger my calls from google sheet
v
To help your AI agent handle background noise, set the following property in your assistant's configuration:
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json
{
  "backgroundDenoisingEnabled": true
}
This enables Vapi's real-time noise filtering, which should reduce confusion from background sounds. Make sure to update your assistant's settings in the Vapi Dashboard or via the API, as this feature is off by default and must be explicitly enabled. Reference: [Vapi Changelog - Enable Background Denoising](https://docs.vapi.ai/changelog/2025/3/28) Source: - [Vapi Changelog March 28, 2025](https://docs.vapi.ai/changelog/2025/3/28)
s
hello, I can't see to find it on the settings? is there a screenshot please?
k
Background denoising is under transcriber settings in the dashboard in your assistant. If you have trouble finding it, let us know
s
hi there thanks for responding, found it from the transcriber section
btw, it seems that still does not filter background noises, when someone is speaking on the background the assistant is getting confused and stops to listen. Is there any other option to make the experience better
k
You could try this configuration, but it will prevent interruptions completely even if you are speaking:
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{
  "assistant": {
    "interruptionsEnabled": false,
    "firstMessageInterruptionsEnabled": false
  }
}
s
maybe i'll keep it for now
thanks!
k
Please reach out to us if you have any other questions regarding this issue