GHLCalendar timezone
# supportg
Giacomo Mascherin
06/20/2025, 5:30 PMFor online business a lot of times contacts/leads are in different timezone, not only in one.
But when I set a calendar in CheckAvailabilities tool, for example, I need to set a default timezone for all the contacts that will be called or call that assistant.
There is a way to import GHL contact timezone ? Since there is an official integration it should be the first thing to avoid mistakes
k
Kyle
06/20/2025, 6:27 PMHey! To help track down this issue, could you share:
- The call ID
- When exactly this happened (the timestamp)
- What response you expected to get
- What response you actually got instead
This would really help us figure out what went wrong!
g
Giacomo Mascherin
06/21/2025, 7:08 AMIt’s not something specific with a call it’s a question for the setup
Giacomo Mascherin
06/21/2025, 7:08 AMHow to set the “now” date and time based on GHL contact timezone instead of “tool timezone”
Giacomo Mascherin
06/23/2025, 6:39 AM@Shubham Bajaj
Giacomo Mascherin
06/23/2025, 3:01 PM@User
k
Kyle
06/24/2025, 12:29 AMLooking Into It.
Kyle
06/24/2025, 12:50 AMYou want each contact's timezone to automatically flow from GHL into VAPI, so when someone calls in, the availability checking happens in their timezone.
The Best Approach: Dynamic Assistant Configuration
Instead of fighting with static tool settings, let VAPI ask your server "hey, who's calling?" and get back a customized assistant for that specific contact. When someone calls, your system checks their number against GHL to grab their timezone, then sends back an assistant with their timezone baked into the CheckAvailabilities tool.
Kyle
06/24/2025, 12:51 AMLet me know if you require further help with this.
g
Giacomo Mascherin
06/25/2025, 2:03 PMGot it I’ll try this way thanks!
Since there is already the official VAPI GHL integration would be nice to have a selector like “check and book in subaccount timezone or contact timezone”.
As we perform the action inside GHL workflows.
Something that should be very difficult to implement but speed up a lot and become more user friendly for GHL users