settings are not saving and revert to default
# support
y
Hi Vapi Team, I'm facing a critical bug where my assistant's settings are not being saved. Problem Description: After I configure my assistant (ID: ad65d138-ec8b-490b-9035-e5ef322e0596), if I navigate away from the page and then return, all the settings have reverted to their default values. Specific settings that are not saving: 1. LLM: Reverts from
gpt-4o
to the default model. 2. Transcriber: Reverts from
Deepgram
with
nova-3
model back to the default transcriber. 3. System Prompt: The entire custom prompt I paste gets wiped and reverts to the default placeholder text. 4. Voice: The selected ElevenLabs voice reverts to the default. I noticed there is no manual "Save" button, so the autosave functionality seems to be broken for my account. This bug is preventing me from doing any real work, as I cannot save my configurations. The reason I initially thought I had a Hebrew language issue was because my Deepgram transcriber settings were never actually being applied to the test calls. Can you please investigate this urgently? Thank you.
k
After updating your assistant settings, immediately perform a hard refresh to force the UI to reflect the saved changes, if the issue persists, clear your browser cache or use Incognito mode..