I need to pass this timeout parameter somehow when initiating call through /call endpoint. I'm using Telnyx as phone service provided. Is there a way to do it? In Voice API (Call Control API / TeXML), there’s no “No Ringback Timeout” setting like in SIP trunking. Instead you control ring time using the timeout_secs parameter when you issue a call_control/dial or TeXML command.

@Vitalijus Alšauskas I have to admit I didn't understand your question at all. What timeout exactly do you want to pass and to where ?

I need to increase ring time of outbound Vapi call. I'm using Telnxy, and they told me to pass "timeout_secs" parameter when issuing call_control/dial or TeXML command. But I am initiating call using Vapi's /call endpoint - https://docs.vapi.ai/api-reference/calls/create and I have no idea how to pass that timeout parameter with the dial command

@Vitalijus Alšauskas Hmmmmm.... I see what you mean, but based on the VAPI API, they don't support that. What you can do is something like this: 1. Connect your Telnyx account to Cloudonix 2. Connect your Cloudonix account to VAPI 3. Issue the outbound call via the Cloudonix API which provides that access control 4. Connect to VAPI's agent when the remote party is actually ready to answer the call If you would like, please DM me and I'll explain in more detail how to do this.

Could you tell me how "Connect to VAPI's agent when the remote party is actually ready to answer the call" would be achieved in this case?

Well, it's a workflow that needs to built on our platform, using what we call container applications

Hey Vitalijus Alšauskas, checking if this is resolved/solved for you?

Hey @Shubham Bajaj, it's not resolved. I created 2 additional tickets. I found out that Vapi sends hangup command for some reason. Any idea why? Is there a setting to change that?

Hey Vitalijus Alšauskas, when there's no response from the assistant within 5 seconds of its turn, we send a server message indicating a hangup. Could you please share the call_id so I can understand why it happened and help to resolve it?

For example this call -

0ed5b33d-e298-4030-b5e3-20a0a324939a

It rang for 16 seconds now. Is it possible to increase the ringing time?

You can do it, but you'll need to set up the configuration on your end. It might be a good idea to reach out to Telynx for advice on this. From what we understand, you should wait a few seconds before connecting to the WebSocket with VAPI, which should help. Just double-check with the Telynx team.