Workflow editing voice
# support
a
How do I remove the background office noises in the workflow? It doesn’t let me do it on any of the nodes or global voice edit it’s not there at all also no where in the code it just adds it on its own during call
Also how do I make it do a silent transfer so it doesn’t actually ring at all just transfer to another number
k
Enable smartDenoisingPlan.enabled = true and optionally fourierDenoisingPlan, then publish the assistant and adjust settings if needed for better clarity..
Set firstMessage to "", use firstMessageMode: "assistant-speaks-first-with-model-generated-message", and call transferCall without any audible prompts..
z
is there a way to change that in the dashboard frontend view or is this purely backend only
v
Hey Jimmy, hey Jamie, could you please clarify what you mean by changing it purely from the backend, or is it something else?
v
Hi Jimmy, Smart denoising isn’t yet available for workflows, but we can enable it—thank you for the feature request. To diagnose the call-log visualization issue (where the call doesn’t play and intelligence events aren’t shown), could you record a short Loom video demonstrating the steps and the error? That will give us the full context to reproduce and resolve it. If Loom isn’t an option, a brief screen capture or a detailed walkthrough of your steps and any messages you see would also help. Thanks, and I’ll prioritize this once we have the video.
c
yeah same here. Every workflow outcound call has the office noise on default but I can't turn it off in the conversation also
a
We can see the code in the background but cannot change it, pretty redundant ngl
@Shubham Bajaj
s
@Ahmad Did you try using the API to modify the code?
a
Oh? How so? Make.com?
v
Hey Ahmad, you can try updating your workflows using UPDATE API