{
  "role": "bot",
  "time": 1749975913163,
  "source": "",
  "endTime": 1749975909595,
  "message": "Hello. I am alex, your AI interviewer. How are you today?",
  "duration": 2080,
  "secondsFromStart": 1749975906715
}

secondsFromStart

for only some calls, it's giving this absurd epoch time. Is this a known bug? https://cdn.discordapp.com/attachments/1386957634770436237/1386957635160641578/image.png?ex=685b9874&is=685a46f4&hm=a90b4d0d1f9d05296f0da9527d6482db5117de5872862d91e4b308ee8aa4a91f&

Hi, could you please share some call logs where the seconds is not in epoch format?

Hi Kyle. Sorry, I didn't get notified on this. I have attached screenshot of an affected logs. Can you tell what specifically do you want to see?

No worries, if you could please send a call id from your call logs section and attach to this ticket for our investigation it would help us out. Additionally, please make a new test call and send that call id

This issue happens randomly with some calls. Eg CallID with issue:

f96a0931-2f29-4cce-ba5d-e60afb54f8ec

Eg CallID without issue:

81548d7c-dd5d-4647-bddd-9b4fedc4207f

And note that I have seen this issue more often with long calls (> 45 mins). In the recent 10 calls, I didn't see this issue. But can you please confirm from your end if this issue is really resolved since our evals completely depend on this

Let me look into these call id logs and get back to you on that

Sure! And I request you to tag me or reply to my comment so that I get notified. It adds unnecessary delays in to-and-fro communication otherwise 😦

@Ashhar this looks like a rare occurence as I am not able to reproduce this issue. If it occurs again, please let us know and provide another call id

Ohk. Sure. Thanks