Text Chat API Concurrency Limits vs Voice Call Lim...
# support
r
Hi VAPI Support Team, I'm currently building an application that will use both your Voice Call API and Text Chat API simultaneously, and I need clarification on concurrency limits. My Question: Do text chat sessions (using the /chat endpoint) count toward the same concurrency limit as voice calls, or do they have separate limits? My Use Case: I plan to have up to 5 concurrent voice calls running Plus 5 concurrent text chat sessions running at the same time Total: 10 concurrent sessions (5 voice + 5 text) What I Know: I understand the default limit is 10 concurrent calls for voice I'm using the /chat endpoint for text-based conversations These are separate API endpoints, so I'm wondering if they're counted separately Specific Questions: Are text chat sessions counted toward the voice call concurrency limit? If they are separate, what is the default concurrency limit for text chat sessions? If I need higher limits, what are the options for upgrading? My Current Plan: Voice calls: Up to 5 concurrent Text chats: Up to 5 concurrent
s
Hello Rishav, As I can see you have built this Voice call agents. I wanted to understand how have you managed SIP trunking with indian numbers?
k
Hey Rishav, I just replied to your email and wanted to check if you want to continue here or over the email?
r
Hello Subrat ,sorry for late reply ,actually i used twilio number for calling not trunking
k
This ticket has been marked as solved, and as a result, you will no longer receive any further responses. Kindly create a new support ticket to escalate your inquiry.