Hi VAPI Support Team,
I'm currently building an application that will use both your Voice Call API and Text Chat API simultaneously, and I need clarification on concurrency limits.
My Question:
Do text chat sessions (using the /chat endpoint) count toward the same concurrency limit as voice calls, or do they have separate limits?
My Use Case:
I plan to have up to 5 concurrent voice calls running
Plus 5 concurrent text chat sessions running at the same time
Total: 10 concurrent sessions (5 voice + 5 text)
What I Know:
I understand the default limit is 10 concurrent calls for voice
I'm using the /chat endpoint for text-based conversations
These are separate API endpoints, so I'm wondering if they're counted separately
Specific Questions:
Are text chat sessions counted toward the voice call concurrency limit?
If they are separate, what is the default concurrency limit for text chat sessions?
If I need higher limits, what are the options for upgrading?
My Current Plan:
Voice calls: Up to 5 concurrent
Text chats: Up to 5 concurrent