Hey we are planning to use vapi for our prod application. As the part of this we have build the agent & tested it using talk with assistant feature from vapi and twilio dev-phone. At that time everything working fine as expected but we are try to connect it with the actual mobile phone the issue occurs, there is in-completed in the sequence of agent, agent cannot complete the conversation there is lot of issue. Please look into it call id: 8a412d0e-b865-419c-95c9-3fd567657a63

Looking into it

Okay.

Hey Santhosh, Your problem can be solved with SIP connectivity without any hassle. This problem is very much India specific and it can be solved easily. Let me know if you want me to walk you through the process?

@User Yes sure, But the our team from US tried the call. I hope it is not much India specific anyhow guide us to resolve the issue asap.

@Santhosh I would love to listen to your problems in detail. I have DMed my number. Please connect, I will set up a meet immediately.

@Subrat Sagar Are you from the team of vapi?.

@Santhosh No, We are SIP to AI Infra provider.

```json "startSpeakingPlan": { "waitSeconds": 0.4, "transcriptionEndpointingPlan": { "onPunctuationSeconds": 0.1, "onNoPunctuationSeconds": 1.5, "onNumberSeconds": 0.5 }, "customEndpointingRules": [] } ```\

@Shubham Bajaj Thank you. Is there anything like SIP is needed, Is that the issue we are facing on?.

Its not related to SIP.

Marking this ticket as Solved ✅

Nope we have tried it out but there is some delay at certain call.

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!