How to set From Name / Caller ID
# support
v
Telnyx allows to set from name when initiating call, how can I pass that through Vapi? -> https://developers.telnyx.com/api/call-control/dial-call#:~:text=in%20%2BE164%20format.-,from_display_name,-string
k
Hi Vitalijus Alšauskas, To set a "From Name" or Caller ID when initiating a call through Vapi with Telnyx, you need to ensure that this setting is configured in your Telnyx Outbound Voice Profile. Here’s a brief guide on how to manage your Caller ID settings for calls through Vapi: 1. Telnyx Configuration: - Log in to your Telnyx account. - Navigate to the "Outbound Voice Profiles" section. - Ensure that your "From Name" or Caller ID is correctly set within the profile you are using for Vapi calls. 2. Using Vapi: - There are no explicit settings in Vapi to modify the "From Name" directly. The name is managed through Telnyx configurations and should reflect correctly if set in Telnyx. Ensure all settings on your Telnyx account side are accurately configured to reflect the desired Caller ID. You can then proceed with initiating calls using Vapi as usual. If you have further questions about setup, you can refer to the [Telnyx SIP integration guide](https://docs.vapi.ai/advanced/sip/telnyx) and ensure all connection settings align with your intended configurations.