This is for a client account and they are unable to add their payment method. The org ID is: cb668ef8-fec8-4661-8513-c373a6effcc3
Can you please check what's happening here.
k
Kings_big💫
06/24/2025, 6:35 PM
Working on it
k
Kings Big
06/24/2025, 11:36 PM
Hey Dragan, could you please try again? Now it should work, but if it still fails, please share a loom video displaying the error behavior.
l
LiveLinkAi
06/25/2025, 3:10 AM
I'm having the same issue.
k
Kings Big
06/25/2025, 11:56 PM
Hey LivelinkAI, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you.
Also, I'll request you to share your organization ID.