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Call many Numbers (CSV) not working
# support
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Raahil Shaik
06/24/2025, 7:29 PM
Hey i need some help, im trying to use the call many numbers using the assistant i created but when i put in the csv and select the assistant, the "make calls" button doesnt light up. does anyone know how i should format the excel sheet that has the phone numbers?
https://cdn.discordapp.com/attachments/1387152562217811968/1387152562888773662/image.png?ex=685c4dff&is=685afc7f&hm=40518b7dde6fb511f82283887a91491fc1115872e6d69bf7c0d68f08c42e6048&
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Subrat Sagar
06/25/2025, 5:22 AM
Header is important. For number use "phone" as header and for name use "name" as header. Make sure the numbers are in E.164 format.
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Praveen Nair
06/25/2025, 6:55 AM
Please try with this file. Let us know if it doesn't work
https://cdn.discordapp.com/attachments/1387152562217811968/1387325257144205342/batch-sample.csv?ex=685ceed4&is=685b9d54&hm=a4b4bbf2143238dac1eb6b6297896ab80920b4ce523f9c6561ea62659c00db15&
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Raahil Shaik
06/25/2025, 5:40 PM
this worked!!! thankyou so much
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Praveen Nair
06/27/2025, 12:28 AM
Glad the issue was resolved. Please reach out to us if you have any other questions regarding this issue
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