Voicemail Not Left for Outbound Calls
# support
h
Voicemail is being detected in the call log as the Ended Reason, however the AI is not actually leaving the voicemail message. Call IDs: adae9148-3dc3-45c1-bd3f-768223f52ef7 a7692e4b-882e-4e64-ad8c-3d5e1d5a45b7 57da1b62-c814-42d8-ba73-378439c69ace
p
Thanks, Liv. reported it to the team to get this sorted.
a
I have the same issue, the Vapi Assistant detected the voicemail but it did not leave any voicemail. The Assistant started speaking the voicemail message but it hungup after even before finishing the first line. Please let us know what to do, it is important to leave a voicemail. here is the recording url: https://www.google.com/url?q=https://storage.vapi.ai/640a4cef-0a21-4335-a420-624de69cc678-1751384442141-f12a21f5-0ce5-43df-9a63-ff6adfbe1c67-mono.wav&sa=D&source=editors&ust=1751388675201784&usg=AOvVaw2qJD_N3PIkQig-7wASAfvu
p
Hey Liv, Thanks for the details. Our team will look into it and let you know soon.