Hi Vapi team, I’d like to disable voicemail messaging for outbound calls. Specifically, when the AI makes an outbound call and it goes to voicemail, I don’t want the assistant to leave any message—it should simply hang up. Can you please help me with this?

Hi Cleverize, To configure your assistant to hang up immediately when a voicemail is detected, follow these steps: 1. **Use VAPI’s Built-In Voicemail Tool**: Configure the assistant using the settings for voicemail detection. 2. **Terminate on Detection**: Ensure the workflow includes the

Hangup

node as soon as a voicemail is detected. Here’s a basic setup:

json
{
  "voicemailDetection": {
    "provider": "twilio",
    "enabled": true,
    "voicemailDetectionTypes": [
      "machine_start",
      "machine_end_beep",
      "unknown"
    ],
    "machineDetectionTimeout": 15
  }
}

In your workflow: - Add

Hangup

right after voicemail detection is confirmed, ensuring no message is left. For more information on configuring voicemail settings, you can refer to the [Voice Mail Detection — Vapi](https://docs.vapi.ai/documentation/advanced-concepts/calls/voice-mail-detection). This will help you set up an efficient call flow that suits your needs.