I open settings -> Integrations
I have a problem to add Telnyx API KEY
It shows "Error in Credential Configuration: Authentication plan is not properly configured."
k
Kings_big💫
06/25/2025, 11:06 AM
Make sure you include a complete outboundAuthenticationPlan with authUsername, authPassword, and the correct sipRegisterPlan (realm sip.telnyx.com) when you POST your Telnyx credentials to Vapi..
f
Francisco
06/25/2025, 11:59 PM
Hi, I have the same error, will you able to fix it?
p
Praveen Nair
06/26/2025, 12:48 AM
@Francisco, are you trying to add credentials through the dashboard or API? Please provide a screenshot of the error you are encountering
Hi Francisco! You need to check with the Telnyx team regarding this matter. Please find out what authentication plan you need to configure for your Telnyx account. Only after that will you be able to import your number to VAPI. This requirement comes from Telnyx, not from our side.
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jann
07/02/2025, 5:46 AM
ps. problem solved on the next day it worked again, without any telnyx updates
p
Praveen Nair
07/02/2025, 8:55 PM
Thanks for letting me know. I'm still likely to attribute the issue to Telnyx's side, but I'm glad it's working. That's the most important thing.