Maintaining correct spelling of names
# support
g
The variable first_name is passed to VAPI which is ised in the First Message and the System Prompt. However, when I go to the call log and look at the transcript, the spelling of the name changes - sometimes multiple times. How can I force VAPI/LLM to retain the spelling of the first_name variable?
k
Add the name to transcriber.keywords with a boost in your assistant configuration..
g
Thanks @Kings_big💫 but it does not seem to work with the name as a variable. I added {{firstName}} to the Transcriber Keyterms and it does not seem to help
s
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!