Azure speech integration
# support
r
Hello, In Dashboard, when I add in the Azure speech API key and region of USEAST. Got an error that says " The authentication plan is not properly configured". Do I need to add the authentication plan via API call? Tks!
s
Hi RP, For configuring Azure Speech as a transcriber in Vapi, ensure that you are entering the correct API key and region in the dashboard. Typically, this does not require additional setup via an API call, but your Azure credentials need to be properly configured. Here's a quick checklist: 1. **API Key**: Verify that the API key you are using is valid and specifically for Azure's Speech service. 2. **Region**: Ensure the region is correctly specified; for example, use
eastus
instead of USEAST. 3. **Credential Management**: Make sure that there are no extra or misconfigured authentication properties in the dashboard. If the error persists, double-check that the Azure service is correctly set up in your Azure account. Also, check the [provider credentials management page](https://dashboard.vapi.ai/keys) to make sure the service field defaults to 'speech'. You might also find it helpful to refer to the documentation on [setting up multilingual support and managing Azure Speech credentials here](https://docs.vapi.ai/customization/multilingual). If you continue experiencing issues, review the specific error message details or consider validating your Azure subscription and configurations in Azure's portal.
r
Thank you! I just tried again and it seems to work now.
s
Nice! Glad the issue was resolved. Please reach out to us if you have any other questions regarding this issue