I'm trying to use the enrolled API and set up in the API keys and integration section in BAPI. And I always keep getting the error: 'The provided credentials are not valid. Please check your Basic (Base64) token.' Note we also have a pop-up from toast modal which says that apiKey should not exist when I submit it.

The error occurs because Vapi requires only a Basic Auth header (Authorization: Basic base64(username:password)) and does not accept an apiKey field, remove the apiKey, ensure credentials are correctly Base64-encoded, and verify it in your dashboard..

Wait so what exactly do I need to add in the integrations field for it to work?

Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your organization ID.

Can yall just tell me what I need to input into the field to work lol

Hey, I need a bit more information to help you with this error. If you could send me a Loom video showing how you're encountering the issue, that would really help me understand where it's coming from. Once I have that, I can better assist you and suggest a solution. I hope this clarifies why I requested the Loom video along with your organization ID.

How the fuck haven't you guys fixed this issue in 2 months...

I sincerely apologize for the delayed response to your support request. We implemented better tracking for support tickets to ensure timely responses going forward, but due to a technical limitation, this only applies to tickets created after this past week. I'm closing this older ticket, but if your issue still needs attention, please: Reply with 'REOPEN' or Email support@vapi.ai with any updates I'll personally ensure your new request gets prompt attention. Thank you for your patience. Best regards, Vapi Support Team