I'm trying to log in and it tells me that I need t...
# supportg
georg
06/30/2025, 8:42 PMI'm trying to log in and it tells me that I need to do a security validation. I did it and it doesn't log me in.
georg
06/30/2025, 9:11 PM@georg @Sahil
georg
06/30/2025, 9:11 PM@User
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Kings_big💫
06/30/2025, 9:36 PMSend your vapi registered email address
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georg
06/30/2025, 9:38 PMgksiri@e-contact.cl
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Chiranjeet Mishra
07/01/2025, 12:54 PMLooping in @sahil
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georg
07/04/2025, 9:58 PMAgain I get the same error and it doesn't let me log in.
@Sahil @User @Shubham Bajaj
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Sahil
07/05/2025, 5:10 AMI don't see you are blocked.
Sahil
07/05/2025, 5:10 AMcan you try once more?
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Chiranjeet Mishra
07/06/2025, 2:40 PMHey @gerog, your account was last blocked on July 1st, and it's been unblocked since then. Could you share a Loom video showing how your account is getting blocked?
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georg
07/07/2025, 2:21 PMToday I was able to enter. When I entered, it asked me for the identity validation again. I did it and it remains validating. Now it's ok.
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Kings_big💫
07/07/2025, 3:50 PMSend your registered email address..
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Chiranjeet Mishra
07/07/2025, 4:38 PMMarking this ticket as Solved ✅
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