guys what happened to the greeting
# general-english
t
guys what happened to the greeting message liquid syntax is not workin gany more!!!!
k
Make sure you’re passing variableValues via assistantOverrides in the API call, and that your prompt uses correct double-brace Liquid formatting..
t
we did not deply any updates literally stopped working the agent is reading the liquid syntax like it does not get interpretated
I have 40 assistants they were working just fine yesterday its really distrupting for our operations
funny enough the outbound call where I am sending the variables to handle the different usecase works just fine
it is when I call the assistant that it reads " greetings - defualt "hello I am xxx" message default "how can help" etc
i have got 20 phone call from my team this morning all complaining about it
how can I get quick help ?
k
Ensure you’re passing assistantOverrides.variableValues correctly in the API call not just in outbound, and that your assistant’s prompts use matching {{variable}} syntax. Defaults happen when variables are missing or mismatched..
t
@Kings_big💫 when I moved from daily channel to Weekly channel the problem was fixed apparently there was a bug in the last version deployed if I got it right
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