Liquid Syntax has stoped being interpreted for inb...
# supportt
The Augmented 4
07/01/2025, 6:32 AM{{ greetings | default:"Hello! I'm Anna Reid from RayWhite. I am really excited to meet you."}} {{ message | default:"How can I assist you today?"}}
The assinstant reads alound the whole first message making it confusing for the customers calling the assinstant.
The Liquid Syntax has been used so to have a inbound behavior for inbound trraffic . Outbound calls are cominb via the Greetings variable and the Message variable which Are working just fine.
We need a timely fix to the problem it was working just fine in the morning and stopped suddenly.
callid: a5ff9f16-2435-48fc-b991-f5510192e276
timestamp:03:11:45:245
expected response:"Hello! I'm Anna Reid from RayWhite. I am really excited to meet you.,How can I assist you today?"
response received:"" greetings default:"Hello! I'm Anna Reid from RayWhite. I am really excited to meet you."message default:"How can I assist you today?"" @Kings_big💫 😩
https://cdn.discordapp.com/attachments/1389493749238992987/1389493749876392056/Screenshot_2025-07-01_at_1.00.46_pm.png?ex=6864d265&is=686380e5&hm=a4c9907db7df84aad385d87b09fac703b16cb45be54ea6ab0c2bb8b11751c159&
The Augmented 4
07/01/2025, 6:32 AMI need to upgrade to enterprise @Kings_big💫
k
Kings_big💫
07/01/2025, 6:33 AMI've forward your request to the executive, will be conducted shortly..
t
The Augmented 4
07/01/2025, 6:36 AM@Kings_big💫 has my issue been reported ok? is there anything i need to add
The Augmented 4
07/01/2025, 6:36 AMalso I am interested to have vapi deployed on my own AWS account
The Augmented 4
07/01/2025, 6:36 AMi'd like to know costs associated and how the billing works
k
Kings_big💫
07/01/2025, 7:18 AMYou can get the details from over here https://vapi.ai/pricing
t
The Augmented 4
07/01/2025, 7:22 AM@Kings_big💫 Something is really off today I need some investigation I never had so many issue all together now assistants are disappearing from the dashboard -> asistant 377db573-9931-47df-9826-082f754ee994 deleted
The Augmented 4
07/01/2025, 7:22 AMno trace of it
The Augmented 4
07/01/2025, 7:24 AMI looked at the logs there is no trace of a DELETE Method to api call
c
Chiranjeet Mishra
07/01/2025, 1:12 PMI noticed the system was deleted between 06:00 and 07:00 UTC. Could you check with your team to see if someone removed it by accident? If this happened on our [vapi.ai](http://vapi.ai) side, we’d expect more users to notice and report it. Please let me know what you find, and we’ll work together to restore it.
t
The Augmented 4
07/01/2025, 10:24 PM@Shubham Bajaj could you help me sharing the log when the agent was deleted to see the headers where it was coming from ? I need that because it was deleted by an API Call but i cannot identify what is making the call
The Augmented 4
07/01/2025, 10:25 PMin the mean time @Shubham Bajaj I am having a massive probleme with the firstMessage not interpretating anymore Liquid Syntax I need the firstMEssage to keep interpretating variabiles I had this working fine for a long while and all the sudden stopped working i am in trouble with my paying customers
The Augmented 4
07/01/2025, 10:26 PMin regards to the assistant I can recover it its just that it changes the id and I have to update the id all over my ystems i can do it its ok but I need to figure out what is deleting it.
The Augmented 4
07/01/2025, 10:26 PMso please if you can provide me the logs
The Augmented 4
07/01/2025, 10:28 PM@Shubham Bajaj I have just got a Sales Professional in the team and he is making a lot of sales, the issue is that we cant demonstrat the product anymore if on inbound call keeps reading the liquid JS syntax we are pushing a lot on the product and its on production mode so we need a serios help
The Augmented 4
07/01/2025, 10:29 PMI am ok with an alternative technical solution to handle inbound/outbound call if you guys have one
The Augmented 4
07/01/2025, 10:30 PMalso i need to know: is there a way to have the release of VAPI to be stable on one release so I do have the time to upgrade my API to work with the new version ?
The Augmented 4
07/01/2025, 11:49 PMhttps://www.answeroverflow.com/m/1377694800337309866 there are few source on the internet explaoinin how to use overridingVaribles in the first message field. Why did it stop working?
c
Chiranjeet Mishra
07/02/2025, 8:05 PMIt is fixed.
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