Call is clearly going through to ZIP CHECK node, but not running the tool call. https://cdn.discordapp.com/attachments/1390495280243281942/1390495280402661509/image.png?ex=68687725&is=686725a5&hm=e8f75b9a7f898b7a90fffe29fbb07c7771bf81007bbd720bb320f267d2ff1396&

Ensure all nodes are properly connected, tool configurations and ID are correct, edge conditions allow progression, required variables are correctly passed..

Thank you @Kings_big💫 . As you can see, I have the Start node define the potential conditions AND the condition line shows the full condition statement. During the call, when I say "I'm calling about a new job" the agent jumps straight to "ZIP CHECK", but the tool in "GET CONTACT by PHONE" is not being called. (I'm actively monitoring the endpoint) However, if I ask the agent why it didn't run the tool, it'll run the tool right away (successfully, I might add).

Hey, sorry to hear about the issue with your account. Could you please record a loom video showing the error or behavior you're experiencing? It would really help us understand the problem better. Also, please share your workflow_id so we can assist you further.

I don't understand what I can do on a video other than what i've provided here. ^ that's literally the transcript with tool calls and a screenshot with the exact flow values and conditions. what else do you need?

Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause.