No EOC report being sent?
# supporth
hobzyx
07/10/2025, 8:26 PMI did not get any end of report sent back after ended reason: Customer Did Not Answer
2dbcc51a-6211-48e8-9ab7-7a10f5c4c87d
https://cdn.discordapp.com/attachments/1392965186411040950/1392965186918289499/image.png?ex=6871736c&is=687021ec&hm=521a1aad1c44ad50de433800f53db0b62157c74528710aa40b6af8f4a03ab001&
hobzyx
07/10/2025, 8:33 PMseems like when Customer Did Not Answer
comes back it does not send server message to my api webhook.
hobzyx
07/10/2025, 8:33 PMhuge flaw or is this a glitch?
hobzyx
07/10/2025, 8:36 PMthis is what i have selected
c
Chiranjeet Mishra
07/12/2025, 8:28 AMHey hobzyx,
Thank you for reaching out. Please note that our team does not operate over the weekend. We’ll be back in the office on Monday and will dive straight into your issue then to determine the best way forward.
Regards,
Shubham Bajaj
Solutions Engineer
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