Hello. A Vapi agent I created recently received a call from a customer. While helping the customer, the agent got stuck repeating a set of lines over and over again until the caller interrupted it. The call then continued as normal. What may have caused this repeating error? The call ID: 582c99ad-d6eb-4816-884b-c61e9491bb52 Call Start Time: 2025-07-11T14:36:08.723Z (July 11, 2025 10:36AM EST) https://cdn.discordapp.com/attachments/1393312064616792206/1393312064843419788/image.png?ex=6872b67a&is=687164fa&hm=ff09c041b649b75e5773e9e2b95f6dc46915d199d74e81d46e191d4202422422&

Add clear exit conditions in your dialogue logic, implement state tracking to remember user responses, and review your audio/transcription settings to prevent repeated playback from technical glitches..

What are some audio/transcription settings that would help prevent repeated playback?

Increase no-speech detection thresholds, use phone-optimized STT models like AssemblyAI or Whisper, adjust start/stop endpointing for better timing, enable keyword boosting to improve transcription accuracy, and disable “Format Turns” for faster, more stable responses..