phone call initiation issue
# support
r
call ID : 20abd46b-0eff-41d1-8e3e-e52ad80291aa timestamp 2025-07-10T06:20:00.574Z expectation : phone call initiated response recived : phone call cannot be established , though everything was taken care of like concurrent calls were with in the limit, this particular call got error , but another subsequent call after 20 seconds was initiated successfully
c
Hey Rizy, Thank you for reaching out. Please note that our team does not operate over the weekend. We'll be back in the office on Monday and will dive straight into your issue then to determine the best way forward.
r
yeah sure, thank you
c
Hey Rizy, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
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