unable to verify the first certificate - error res...
# supportl
luisson
07/11/2025, 8:52 PM@Vapi Support Bot would it be possible for you guys to update your service with out new SSL certificate? or what does this error mean?
luisson
07/11/2025, 8:55 PMError
{"message":"unable to verify the first certificate"}
.
Org ID
317118f9-71a2-4e16-88c1-0d8dab568b48
.
Call ID
96dcc0b5-3d75-4e95-95df-ffeef9258a75
.
Phone Number ID
43bfb5d9-fcec-41b0-a886-f705fa1ba0bb
c
Chiranjeet Mishra
07/13/2025, 12:09 AMHey luisson,
Thank you for reaching out. Please note that our team does not operate over the weekend. We'll be back in the office on Monday and will dive straight into your issue then to determine the best way forward.
l
luisson
07/13/2025, 12:52 AMHey @User, this has actually been resolved. Thanks for checking in!
c
Chiranjeet Mishra
07/14/2025, 6:21 PMHey, I'm closing this ticket now. Let me know if you need anything else.
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